Arthtattva Refund Policy

At Arthtattva, we take pride in delivering high-quality professional services and are committed to ensuring client satisfaction. We continuously strive to provide reliable accounting, financial, and secretarial services through our platform. If at any point you are dissatisfied with our services, please contact us immediately. We will do our best to resolve the concern, issue a refund where applicable, or provide service credit for future engagements with Arthtattva.

Not Satisfied? Please Reach Out

If you are unhappy with our service, please email help@arthtattva.com with your transaction details to initiate the refund process. Your request will be reviewed and escalated to the appropriate team members to ensure prompt resolution.

While we take responsibility for any delays on our part, please note that delays caused by government authorities or issues arising from incomplete or incorrect information provided by you are beyond our control. We appreciate your patience as we work toward completing your engagement.

30-Day Refund Policy

You may request a refund within 30 days of making payment. However, please note that Arthtattva Auditors Private Limited’s service obligation is considered fulfilled once access to our platform or services is granted. The client is responsible for the accuracy and completeness of the information submitted and for the final outcome of the service.

Refunds are subject to a 20% cancellation fee.

Change of Service

If you wish to switch your ordered service to another service, you may make such a request within 24 hours of payment.

How to Request a Refund

To request a refund, please email help@arthtattva.com with your transaction details. Refunds are normally processed within 3–5 weeks after all necessary information has been received.

Penalties and Tax Payments

Once platform access or service initiation has occurred, Arthtattva’s service obligation is considered complete. Clients are solely responsible for the accuracy of data submitted and for any penalties, taxes, or additional charges incurred during or after the engagement. Arthtattva is not liable for such charges or for final outcomes arising from filings or submissions.

Factors Outside Our Control

We do not guarantee specific outcomes or approvals, as these depend on external authorities. For example:

• Government bodies may reject applications (e.g., trademark registrations) for legal or procedural reasons.
• Delays may occur due to government backlogs or platform outages (e.g., MCA, Income Tax, FSSAI portals).

Such delays or outcomes do not qualify as grounds for refunds.

Force Majeure

Arthtattva will not be liable for delays or interruptions caused by circumstances beyond our reasonable control, including but not limited to natural disasters, pandemics, government actions, war, terrorism, labor disputes, or other force majeure events. In such situations, Arthtattva shall not be responsible for delays or failure to fulfill service commitments.